Each resident (or their authorised representative) must sign a Residents Agreement upon entering Merton Court Hostel.

This agreement states in more detail the rights and responsibilities of residents, specific details of the individual fees and charges that will apply, details of the care that the Hostel will provide, ending the Agreement and various other aspects of the relationship between Merton Court Hostel and the resident.

Before entering Merton Court Hostel, prospective residents must ensure that they have a valid will.

They must also advise Merton Court Hostel whether any member of their family has Power of Attorney or is authorised to act on their behalf, who are the executors of their estate and where valuable documents such as deeds and bank books are kept.