Arrangement


A Work Health Safety inspection is done in the initial stages and prior to any agreement being made as to the availability and provision of services.


When we as a service provider accept you, a package of service will be tailored to meet your needs as assessed by the Aged Care Assessment Team. We will then discuss the options available for meeting your care needs and a plan of care will be agreed upon.


You, your family or representative have the right to negotiate with the Service Provider on the type and level of care to be provided.


The Home Care Co-ordinator will discuss with the client a scheduled time which suits them for the carer to attend to their needs whether it be personal hygiene or general house duties.


The Co-ordinator will organise for the carer to meet you.

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